Shipping & Return

We choose Australia Post , Couriers Please to ship out order with tracking number .

Small item (under 500g) is fix price ,cost about $10-$11

Alarm kit 6-7Kg ,cost about $16-$25

30-Day Return Period fully refund

We offer a 30-day return period from the date you receive your order.

To be eligible:

Items must be unused, in original condition, and in their original packaging.
A receipt or proof of purchase is required.
A return request must be approved before sending items back. Unauthorized returns will not be accepted.

Partly Refund

Items is programed / setting up as customer inquiry before post ,but didn't install. in original condition, and in their original packaging. we offer 70%-80% refund

Before start return ,please email or call us to get return address or label

About M W Electronics

Based in Silverwater, Sydney, M W Electronics is an Australian family-owned business with over 15 years of industry experience supplying and installing high-quality security systems.

As an authorized reseller and distributor for leading global brands—including Dahua, Hikvision, Bosch, NESS, and Hills—we bring commercial-grade security solutions directly to your door at competitive prices.

Whether you need a full professional setup or are a DIY customer looking to secure your home or business, we are here to help. We specialize in making security effortless: every system purchase includes free in-office pre-programming and setup, ensuring your cameras, alarm systems, and intercoms arrive ready to plug-and-play right out of the box.

Why Choose Us?

15+ Years Local Experience: Trusted Sydney-based security supplier and installer.

Top Industry Brands: Authorized distributor for Dahua, Hikvision, Bosch, NESS, and Hills.

Pre-Configured Convenience: Small fee on Pre wiring Alarm kit and Free pre-programming on DIY alarm, camera, and intercom packages.

Expert Technical Support: Dedicated local customer support to guide you through setup and operation.

Frequently asked questions

30-Day Return Period fully refund

We offer a 30-day return period from the date you receive your order.

To be eligible:

Items must be unused, in original condition, and in their original packaging.
A receipt or proof of purchase is required.
A return request must be approved before sending items back. Unauthorised returns will not be accepted.

Partly Refund

Items is programed / setting up as customer inquiry before post ,but didn't install. in original condition, and in their original packaging. we offer 70-80% refund

Before start return ,please email or call us , and get return address or label

Mostly Hikvision / Dahua/ Hilook Cameras and NVR have 3 years Warranty (HDD one year )

Bosch /Ness alarm have 3 years warranty

DSC / Hills alarm have 2 years warranty

FSH lock has 5 years warranty

All products above need qualified Installation .

Gather Proof of Purchase: Find your receipt, invoice showing the purchase.
Identify the Product: Have the serial number and model ready.
Contact us

We will work quickly to ship your order in 1 day . If your order need program or other setting , we may contact you . Extra service may need 1-2 days more .When order ship out , it may take 3-9 days to arrive via couriers or 1-3 days via Express.

we set up shipping cost automatically , mostly small item from $11 . Alarm kit or cameras kit may cost $20-25.Some items with free shipping logo ,the postage is included

If delivery cost show out is too much , please contact us with your shipping postcode , we can quote better.